11k Terms and Conditions

You must be at least 21 years of age to register and use the 11k platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. Each person may hold only one registered account on the platform — duplicate accounts are not permitted and may result in suspension or permanent closure of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on the platform.

The 11k platform is provided for personal entertainment purposes only and is intended exclusively for use by residents of the Philippines. You agree to use the platform only for lawful purposes and in a manner consistent with these Terms and Conditions. The following activities are strictly prohibited:

• Using automated tools, bots, scripts, or any software to interact with the platform in a manner not intended for regular users.
• Attempting to manipulate game outcomes, exploit software vulnerabilities, or engage in any form of cheating or collusion.
• Using the platform for any money laundering, fraud, or other illegal financial activity.
• Sharing your account credentials with any third party or allowing another person to use your account.
• Registering using false identity information or impersonating another person.

11k reserves the right to suspend or permanently close any account found to be in violation of these usage rules, with or without prior notice, depending on the severity of the breach. Any winnings or balances associated with accounts found to be in violation may be forfeited at the platform's discretion.

All transactions on the 11k platform are conducted in Philippine pesos (PHP). Deposits are credited to your single-wallet balance and may be used across all available game categories without any inter-wallet transfer. You are responsible for ensuring that any payment method you use belongs to you and is authorised for use on the platform — use of payment methods belonging to third parties is not permitted. Withdrawal requests are processed subject to identity verification requirements and the withdrawal limits applicable to your current VIP tier. Higher VIP tiers unlock increased per-transaction and daily withdrawal limits, as well as priority processing for faster payouts. 11k reserves the right to request supporting documentation before processing any withdrawal, particularly where the transaction amount is significant or where account activity triggers a verification review. Processing times may vary depending on your chosen payment channel and your VIP tier status.

Participation in the 11k VIP programme is automatic for all registered members — no separate application is required. Your VIP tier is determined by your cumulative activity across all game categories on the platform, and tier advancement unlocks progressively higher withdrawal limits, priority processing, and exclusive member rewards. 11k reserves the right to adjust VIP tier criteria, benefits, and reward structures at any time, with changes communicated to members through the platform. VIP status and associated benefits are non-transferable and apply only to the registered account holder. Any attempt to manipulate VIP tier progress through artificial or prohibited means will result in account suspension and forfeiture of all accumulated tier benefits.

All content on the 11k platform — including but not limited to the brand name, logo, game interfaces, page layouts, text, graphics, and software — is the intellectual property of 11k or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any part of the platform's content without prior written permission. Unauthorised use of 11k's intellectual property may result in account termination and legal action where applicable under Philippine law.

11k provides the platform on an "as available" basis and does not guarantee uninterrupted or error-free access at all times. While we make every reasonable effort to maintain platform stability and security, we are not liable for any losses arising from temporary service interruptions, technical faults, or circumstances beyond our reasonable control. You acknowledge that online gaming involves financial risk and that you participate entirely at your own discretion and risk. 11k is not responsible for any losses incurred as a result of gameplay outcomes, and no claims will be entertained on the basis of alleged game malfunctions unless a verified technical error is confirmed by our team. Our total liability to any member in connection with their use of the platform shall not exceed the amount deposited by that member in the thirty days preceding the relevant claim.

11k reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, we will notify registered members through the platform or via the contact details associated with their account. Your continued use of the platform after any such changes constitutes your acceptance of the updated Terms and Conditions. We encourage you to review this page periodically to stay informed of any updates. If you do not agree with any revised terms, you should discontinue use of the platform and may request account closure by contacting our support team.